§01After launch
Care Plans,
monthly.
Monthly delivery hours for fixes, small builds and advice once a project is live, or instead of one. Every tier includes advisory and execution.
RULE 01
Hours cover everything
Sprints, quick fixes and field additions all draw from one monthly pool. No separate bucket for small tasks.
RULE 02
1-hour minimum per task
A 20-minute fix counts as 1 hour. Prevents endless small requests eating the month.
RULE 03
Hours don't roll over
Use them in the month or they reset. Keeps the engagement sustainable on both sides.
RULE 04
Allocate at month start
A short planning call agrees how hours get used: one sprint, several fixes or a mix. Both parties know upfront.
NOTE
Advisory vs execution. Advisory = "here's what you need to do." Execution = we do it. All three tiers include advisory and execution. They differ only in how many delivery hours you get (3, 10 or 20) and whether an integration is rolled in. Work beyond your monthly hours is scoped as separate paid work, agreed before starting.
AGENTS
For live agents: a monthly check of credits, data quality, errors and outcomes, and a re-test of every agent after each Salesforce release.
Plan
Essentials
$1,000/mo
DELIVERY HOURS
3 hrs/mo
Small fixes & light advisory
RIGHT FOR
Stable orgs with an internal admin. You want senior oversight, a consultant to call, and a few hours a month for small fixes, not a full sprint.ADVISORY INCLUDED
+Monthly org health report with a full analysis in plain English
+Salesforce release briefing on what the seasonal release means for your specific org
+3 advisory questions per month via email (48-hour response)
+Quarterly 30-minute strategy check-in call
−No Slack access. Email only
−Work over 3 hours a month is scoped as separate paid work, agreed before starting
DELIVERY HOURS COVER
+3 delivery hours per month for small fixes, field additions, flow tweaks or a focused advisory deep-dive
+1-hour minimum per task. Same scheduling rules as Growth, allocated at month start
Most popularMOST POPULAR
Growth
$3,000/mo
DELIVERY HOURS
10 hrs/mo
One sprint or several fixes
RIGHT FOR
Active orgs that want meaningful improvement each month. 10 hours covers a solid sprint plus a few quick fixes.ADVISORY INCLUDED
+Monthly org health report and Salesforce release briefing
+Unlimited Slack advisory access with 48-hour response SLA
+Monthly 60-minute strategy and planning call where delivery hours are allocated
+Automation and flow reviews on request
−Work over 10 hours in a month is scoped as separate paid work, agreed before starting and never after
−Integration work → scoped and priced separately
DELIVERY HOURS COVER
+One larger sprint, such as a new flow, custom object build, report pack or automation project
+Several small fixes, such as field additions, layout changes and picklist updates (1-hour minimum each)
+Or a mix of both, agreed at the monthly planning call before any work starts
Plan
Partner
$5,500/mo
DELIVERY HOURS
20 hrs/mo
Full sprint capacity
INTEGRATIONS INCLUDED
1 std / quarter
Rolls over if unused
RIGHT FOR
Complex multi-cloud orgs that need ArkeAgents as an embedded strategic partner, not just a monthly vendor.ADVISORY INCLUDED
+Everything in Growth: org health, release briefing and planning calls
+Bi-weekly 45-minute strategy and planning calls (upgraded from monthly)
+Slack access with 24-hour response SLA (upgraded from 48-hour)
+Architecture advisory on major org changes or new cloud additions
+Annual org roadmap and strategic planning session
−Work over 20 hours in a month is scoped as separate paid work, agreed before starting and never after
DELIVERY HOURS COVER
+20 hours per month, with the same flexibility as Growth and much more room for larger work
+1 standard integration per quarter, rolled to the next quarter if unused
+Priority scheduling for urgent issues
FAQ
About how Care Plans work
01
Can I upgrade my Care Plan mid-month?
Yes. Upgrades are prorated from the date of change. Downgrades take effect at the next billing cycle.
02
What counts as "advisory" vs "delivery"?
Advisory is telling you what to do: answering questions, reviewing options, making recommendations. Delivery is us doing it in your org. Execution always draws from your delivery hours.
03
What happens if I need more than my monthly hours?
Any work over your monthly allocation is scoped and priced as separate fixed-price work. We agree the scope and price before starting, never after.
04
Is there a minimum contract length?
Month-to-month. No lock-in. Cancel with 30 days notice at any time.
§02Next step
Pick a plan on a call.
Tell us what you run today. We’ll confirm the tier and what the hours cover before anything starts. Prices in USD.